Optimal CRM

Support for Microsoft CRM 2011 ends in a month!

Mainstream Support for Microsoft Dynamics CRM 2011 ends in just over a month! Microsoft will end mainstream support for Microsoft CRM 2011 on the 12th July 2016. After this date, Microsoft will only provide updates that relate to security. No other updates will be produced and support will only be available to customers on paid […]

What does CRM stand for?

CRM stands for Customer Relationship Management. What is CRM? In it’s simplest form, CRM is a system or strategy that allows businesses to manage relationships with their customers. At it’s core, CRM stores details about Leads, Organisations, Contacts and Sales Opportunities associated with them in one central location. Any correspondence is recorded against those records […]

We have moved

We are delighted to announce that from the 17th July 2015, our new address is: Optimal CRM Limited Horace Waller VC Parade Shawcross Business Park Dewsbury West Yorkshire WF12 7RF Our phone number remains the same. The move sees Optimal CRM, part of DCS Group of companies move to larger premises to continue their expansion. […]

WPC 2015

It was great to be at Microsoft WPC this year in Orlando. This is the event where Microsoft outlines its strategy for the next 12 months, showcases new technology and allows partners to network with Microsoft staff and other partners from all over the globe. Some highlights and announcements from this year include: HoloLens A […]

We are heading to Microsoft WPC

The 2015 Microsoft Worldwide Partner Conference (WPC) is be held from July 12-16 in Orlando, Florida. WPC is Microsoft’s largest event for partners, drawing more than 15,000 attendees from over 140 countries. It’s the premier event for Microsoft partners to come together, collaborate, network, and learn about exclusive information on the future and strategy of […]

Christmas Support 2014

Our offices will be closed from Mid-day on the 24th December 2014 and will re-open on Monday, 5th January 2015. Emergency support is available by emailing support at optimalcrm.co.uk. This will be automatically raise a case on our system. We would like to take this opportunity to thank our customers, partners and suppliers for their […]

Optimal CRM Birthday BBQ

A big thank you to everyone who joined us last night to help celebrate Optimal CRM’s first birthday. We had an amazing turnout of around 50 friends, family and colleagues to help us celebrate. Thanks to Chris Marsh for the awesome BBQ, Philip and Chris Oldfield for making it possible, Ken, Kate and everyone else […]