Author: Keith Cockerham

Microsoft CRM for Outlook eBook

The Microsoft CRM for Outlook add-in allows users to access Microsoft CRM functionality directly from Outlook’s familiar interface. Microsoft have produced a free eBook which talks you through the features. The book describes everything you need you need to get started including working with tasks, emails, appointments and more. It also discusses how to take […]

Training Videos for Microsoft CRM 2015

Training for Microsoft Dynamics CRM 2015 Are you ready for Microsoft Dynamics CRM 2015? Below is a list of Microsoft Dynamics CRM 2015 training videos provided by Microsoft Microsoft Dynamics CRM 2015 Field Level Security New Features Hierarchy Security Model New Features Business Rules New Features Business Process Flows New Features Multi-Geo Tenant New Features […]

Microsoft HoloLens

Announced as part of the Windows 10 launch, Microsoft HoloLens is an augmented reality system which uses a headset with a see-through visor to impose holographic images onto the wearers’ vision. In the same week that Google announced that Google Glass has “graduated” and will evolve into a different product, Microsoft boldly steps into the […]

Christmas Support 2014

Our offices will be closed from Mid-day on the 24th December 2014 and will re-open on Monday, 5th January 2015. Emergency support is available by emailing support at optimalcrm.co.uk. This will be automatically raise a case on our system. We would like to take this opportunity to thank our customers, partners and suppliers for their […]

Clutter for Office 365

Clutter is a new feature of Office 365 Exchange. Disabled by default, Clutter learns from your actions to determine messages you are likely to ignore. Once clutter is enabled, as new, less important messages arrive, they are automatically moved to your Clutter folder. It does this by leveraging Office Graph’s sophisticated machine learning techniques to […]

Skype for Business

Announcing Skype for Business, the new name for Microsoft Lync. In the first half of 2015, the next version of Lync will become Skype for Business with a new client experience, new server release and updates to the service in Office 365. Microsoft believe that Skype for Business will again transform the way people communicate […]