Microsoft have released a series of videos to help customers get more out of the new Spring ’14 release of Microsoft Dynamics CRM as well as Microsoft Dynamics Marketing and Microsoft Social Listening. You can check them out below.

Microsoft Dynamics CRM

Get started with Microsoft Dynamics CRM
Microsoft Dynamics CRM Spring ’14 Service Management Overview
Microsoft Dynamics CRM Spring ’14 Sandbox Instance
Microsoft Dynamics CRM Spring ’14 Product Updates
Microsoft Dynamics CRM Online License Management
Microsoft Dynamics CRM Spring ’14 Case Management Enhancements
Microsoft Dynamics CRM Spring ’14 Queue Enhancements
Microsoft Dynamics CRM Spring ’14 Routing Rules
Microsoft Dynamics CRM Spring ’14 Overview of Unified Service Desk

Microsoft Social Listening

Microsoft Social Listening Spring ’14 Understanding Sentiment
Microsoft Social Listening Spring ’14 Tuning search topics
Microsoft Social Listening Spring ’14 Setting Up Search Topic
Microsoft Social Listening Spring ’14 Sales Scenarios
Microsoft Social Listening Spring ’14 Overview
Microsoft Social Listening Spring ’14 Marketing Scenarios
Microsoft Social Listening Spring ’14 Customer Care Scenarios
Microsoft Social Listening Spring ’14 Trial Overview
Microsoft Social Listening Spring ’14 Trial Walkthrough
Microsoft Social Listening Spring ’14 Managing Alerts
Microsoft Social Listening Spring ’14 Working with Facebook Pages
Microsoft Social Listening Spring ’14 Understanding Quotas
Microsoft Social Listening Spring ’14 Analytics Deep Dive
Microsoft Social Listening Spring ’14 Identifying Influencers
Microsoft Social Listening Spring ’14 Managing Users and Settings
Microsoft Social Listening Spring ’14 Working With Posts

Microsoft Dynamics Marketing

Microsoft Dynamics Marketing Spring ’14 Overview
Microsoft Dynamics Marketing Spring ’14 CRM Connector Setup
Microsoft Dynamics Marketing Spring ’14 Administration in O365