Microsoft Dynamics CRM White Papers Microsoft CRM White Papers CRM and Social Networking CRM in a Challenging Economy Improving Sales Productivity Real-World Markting Enabling Marketing Throughout the Organisation Microsoft Dynamics CRM 2013 On-Premises Volume Licensing and Pricing Guide Microsoft Dynamics CRM 2013 Pricing and Licencing Quick Reference Guide Sales and Marketing – The New Power Couple Maximising Customer Retention: A Blueprint for Successful Contact Centres Maximising the Value of your Custom Business Applications with Microsoft Dynamics CRM The xRM Advantage for Solution Builders Next-Generation CRM: Driving Productivity with End-to-End Cloud Services Optimizing Business Productivity: Do More for Your Customers and Your Business TEI of Microsoft Dynamics CRM 2011 Microsoft Dynamics: The Connected Enterprise The Dynamic Sales Team: Transforming the way organisations sell